Privacy Policy
Last updated: February 16, 2026
1. Data We Collect
We collect account data, contact details, delivery address, order history, and technical device data to process orders and improve services.
2. How We Use Data
Data is used to fulfill orders, communicate with customers, prevent fraud, run analytics, and send service notifications.
3. Data Retention
Personal data is retained only as long as needed to provide services and meet legal obligations.
4. Third-Party Sharing
We share data only with necessary providers (payments, delivery, communications) under security requirements.
5. Your Rights
You can request access, correction, or deletion of data where legally permitted and subject to accounting obligations.
6. Payments
Card details are processed by Stripe and are not stored on our servers. We receive only payment status, amount and transaction identifiers.
7. Security and International Processing
We use access controls, encryption in transit and logging. Cloud, authentication and payment providers may process data outside Kyrgyzstan under contractual and technical safeguards.
8. Cookies and Local Storage
Necessary browser storage supports login, cart, language and security. Optional advertising analytics should not be enabled without appropriate notice and consent.
9. Student Information
If you identify as a student, we store your university and expected graduation information needed to provide relevant offers. Student details are optional and are used only when you consent to marketing.
10. Account Deletion
You can request deletion from your account settings. We remove personal profile and loyalty data and anonymise personal order fields, while retaining limited financial records where required for accounting, fraud prevention or legal compliance.
11. Contact and Requests
For access, correction, deletion or consent requests, contact +996 500 582 597 through WhatsApp. We may verify your identity before acting.